Policies

Rates

  • Bell Island & Brigus (shared washroom) – $129/night
  • Petty Harbour & Twillingate  (ensuite w/ shower)- $149/night
  • Bonavista – (ensuite with  jet bath & shower) – $169/night
  • Trinity Suite (Oversized Jacuzzi) – $179/night
  • Harbour Grace family suite (2 beds and sofa bed) – $189/night

All rooms includes delicious breakfast (local) and enjoy our deck and award winning gardens!

Deposit

No deposit is required until further notice. Group bookings or multiple room bookings will have a clearly defined prearranged deposit of 25%. We reserve the right to charge your card for the full booking within 7 days of your arrival. Once checked in we do not refund for shortening your trip unless we were able to rebook. We do have a waiting list system to assist in avoiding charges for life’s changes.

3rd Party Online Bookings

We can understand the convenience and value for clients in online bookings through 3rd party websites .  Elizabeth Manor proudly posts its fair rates so you see the value. So you know, We don’t offer discounted rates through 3rd party site,  especially  sites we don’t even have contracts with.  We offer breakfast in our award winning gardens, an expansive deck for yoga or relaxing in the sun, local pastries and breads, a beautiful old house tastefully decorated, perfectly kept and wonderfully maintained and to boot! we throw in friendly local knowledge –  family owned.  Just know you are supporting a local family that continually gives to the community, we love!

Check In

Any time after 2:00 PM Check out is 10:30 AM. We facilitate early check-ins as possible and prior check-in baggage drops. If you booked online, we send an email within 5 days of your arrival with all information including door codes for that check-in day. We endeavour to contact our guests prior to check-in with this information 5 days before arrival. Please contact us if for some reason you have not received this in your email confirmation.

Breakfast

We serve a delicious breakfast every day in the high season at Elizabeth Manor Guest House which is from mid-May to mid-October. We try to offer local pastries and breakfast items from local bakeries, local Nfld eggs and milk, and locally roasted coffees. There are also several breakfast restaurants within walking distance of Elizabeth Manor including Coffee Matters, (a 1-minute walk to the East) and the Bagel Café (a 5-minute walk down Cochrane Street to Duckworth Street, and East along Duckworth near the corner of Duckworth and Prescott Street).

Parking

Military Road and Gower Street have free parking 24/7. It is also free to park along the black picket fence across the street on the gravel road. There is very convenient parking at the St. Thomas’ Church well-lit parking lot, directly across the street. We have pre-purchased passes at a discounted price of $10 for 24 hours.

Cancellation Policy

We require 7 days notice from May 15th to October 15th. On multiple room bookings, a non-refundable deposit may be required. We encourage you to obtain trip interruption insurance privately if you have concerns. Most major credit cards have trip interruption insurance. St. John’s is remote and is subject to extreme weather that can restrict flights and ferries. Elizabeth Manor cannot be responsible for missed reservations due to weather events or changed plans. We always do our best to replace bookings to avoid charging if you cancel without the required notice. We want you to love your experience!

Allergies and Cleaning

We care about your allergies. All of our rooms have hardwood floors with small decorative rugs, professionally cleaned each season. We do not allow pets. We also have scent-free detergents, locally crafted soaps, shampoos and conditioners, hypoallergenic bedding and pillows. We have very thorough cleaners that take pride in their job. We really appreciate it if you remove your shoes and bring house shoes/slippers for everybody’s enjoyment. Elizabeth Manor Guest House is pet-free and smoke-free.

Damages and Losses

The client would be responsible for any damages and missing items or extreme cleaning beyond reasonable use and wear and tear or defective workmanship while the suite is in your possession.

Billing

Electronic Money Transfer (EMT) to:  elizabethmanorpayment@gmail.com or 587-971-0000.  The transfer will list SBD Holdings Ltd.

Visa and Mastercard accepted.  Please note: A 3% fee per transaction will also be applied.